Cookies are small text files placed on your computer and are commonly used on the internet.

We use them to:

  • Collect information that will help us understand visitors' browsing habits on our website
  • Compile statistical reports on website activity, e.g. number of visitors and the pages they visit
  • Temporarily store any information which you may enter in tools, such as calculators or demonstrations on our website
  • In some cases, remember information about you when you visit our site. We may need to do this to provide some of our services.
We do not store any personal information in Cookies that others could read and understand.

Our use of Cookies

We use three types of Cookie:

Session Cookies

These are temporary and are deleted as soon as you close your browser.

Persistent Cookies

These are stored on your computer until they expire or you remove them. Persistent Cookies store your personal preferences such as your language preferences on multi-lingual sites to make subsequent visits easier. They also for example remember questions we have asked you previously, such as a request to complete an online survey. A persistent Cookie will prevent you from being asked to complete the same survey every time you visit the website.

Third party Cookies

We work with third parties who, on our behalf, research the use of our website and activities on it. In doing so they may place a Cookie on your computer. However it would not contain any personal information that others could read and understand. We also work with third parties to evaluate the effectiveness of our advertising and promotions on third party websites. Again, the Cookie would not contain any personal information that others could read and understand.

Accepting, rejecting and deleting Cookies

You can configure your internet browser to warn you each time a new Cookie is about to be stored on your computer so that you may make a decision whether to accept or reject it.

Please refer to your internet browser's help section for specific instructions.

Please note that some parts of our website may not function properly if you reject or disable future Cookies.

Please note: If you wish to make a booking online, the Best Western International booking engine requires you to have Cookies enabled in your browser in order to complete the online reservation. This is a necessary part of our secure system for online booking. If you do not wish to have Cookies enabled then you can telephone one of our central reservations agents to book with us over the telephone on 08457 74 74 74 or if you prefer you can always email us via

If you want to delete any Cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores Cookies.

Further information about Cookies and are websites which have produced a series of web pages which explain how Cookies work and how they can be managed.